Terms of Service

Please read these terms carefully before using our services

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Last updated: February 2025

Agreement to Terms

By accessing or using Sky eSims services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services.

Our Services

Sky eSims provides digital eSIM products that enable mobile connectivity worldwide. Our services include:

  • Sale and delivery of eSIM profiles for mobile data connectivity
  • Mobile application for eSIM management and purchase
  • Customer support for eSIM-related inquiries

Account Registration

To purchase and use our eSIM services, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized account access

eSIM Activation and Usage

When purchasing and activating an eSIM from Sky, you acknowledge that:

  • Your device must be eSIM-compatible and carrier-unlocked
  • eSIMs are delivered digitally and activated according to provided instructions
  • Data validity periods begin upon first activation in the destination country

Payment Terms

All payments are processed securely through our authorized payment providers:

  • Prices are displayed in USD and are subject to change
  • Payment is required at the time of purchase
  • All transactions are final subject to our refund policy

Acceptable Use

You agree not to use our services for:

  • Any illegal or unauthorized purpose
  • Activities that violate applicable laws or regulations
  • Reselling eSIM services without authorization
  • Interfering with or disrupting our services

Limitation of Liability

Sky eSims shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our liability is limited to the amount paid for the specific eSIM service in question. Network coverage and speeds depend on local carrier infrastructure and are not guaranteed.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the updated terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Jamaica, without regard to conflict of law principles.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@skyesims.com

Sky Esims