Privacy Policy

Introduction

Sky eSims ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application to purchase and manage eSIM services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Billing information and payment details (processed securely through our payment provider)
• Device information required for eSIM activation (device model, IMEI)
• Usage data related to your eSIM service
• Communication preferences and support inquiries

How We Use Your Information

We use the information we collect to:

• Process and fulfill your eSIM purchases
• Activate and manage your eSIM profiles
• Provide customer support and respond to inquiries
• Send important service updates and notifications
• Improve our services and develop new features

Information Sharing

We may share your information with:

• Mobile network operators necessary to provide eSIM services
• Payment processors to complete transactions
• Service providers who assist in operating our platform

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted and processed through secure payment gateways.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@skyesims.com